If you are not completely satisfied with your purchase, we're sorry to hear that, however, simply return the item to us in its original unused condition within 12 days of receipt. EXCEPTIONS:Earrings and intimate garments cannot be returned for hygienic reasons. Custom made pieces may not be returned due to the personalized nature of the item making it unsuitable for resale.
Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue a full refund on receipt, excluding the original delivery charge.
PLEASE CONTACT US prior to returning an item for direction on where to return the package. This may vary depending on if an outside printing partner was used or not.
Goods will only be accepted for return if they are returned within 12 days of delivery, unless we have notified you otherwise. Shipping Costs cannot be refunded.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
The cost of returning the item to us is your responsibility. Exceptions may be made at our discretion if item is faulty.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.